![]() Your new key will have been emailed to you when upgrading. You may have upgraded your licence to a new key, which deletes the old key. When you upgrade your key, (upgrading from vMix HD to vMix 4K for example), your original key is deleted and replaced with a new key.To update your licence key so that you have access to the latest version of vMix, simply enter your licence key here for options and pricing: To download the version of vMix that you have access to, simply enter your licence key here: After this you can either continue using the version of vMix that your licence key has access to, or you can purchase an update that will give you access to the latest edition of vMix for the next 12 months. When purchasing a lifetime licence of vMix, you receive 12 months of access to the very latest edition. The licence key you are trying to activate vMix with may be too old for the latest version of vMix.Here's a short YouTube video on how to do this: Once completed, enter your vMix Registration Key into the computer's vMix installation to activate. Scroll down to the 'Activate' section and deactivate all activations here. Log into your vMix Account with your registration key (or username and password if you have set this up): This can be easily fixed by managing old activations from your vMix Account. Y our vMix licence key has been activated too many times in the past. ![]()
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